Contact
We are glad to hear from you. Whether you are choosing between two products, checking on an order, or just want to say hello, the CRAFTEDBYCLARA team is here to help.
Every message gets a real reply. Use the details below and we will get back to you.
How to reach us
- Support email: support@craftedbyclara.com
- Support Phone Number: +1 (347) 651-0409
- Company Phone Number: +1 (201) 361-5604
Support hours
Monday to Sunday, 8:00 AM to 4:00 PM MT.
Average response time: within 12 hours.
Our phone lines are open during the same hours. If you call outside them, please send an email and we will reply as soon as we are back.
Writing to us about an order
If your question is about an order, include the order number and the email you used at checkout. That lets us look it up straight away instead of writing back to ask.
If an item arrived damaged, faulty or incorrect, please tell us within 48 hours of delivery and attach photos. If something is missing from your package, let us know within 7 days of receiving it. You can read the full details in our Refund Policy and Shipping Policy.
Postal address
Novaridge Holdings LLC
Address: Unit A1, 3237 54th Street
Valley, AL 36854
United States
Please do not send returns to this address without a return approval from us first. Email support@craftedbyclara.com and we will confirm where to send your item.